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Terms and Conditions

  1. Owl Barn (the property) is offered for holiday rental to the TENANT (the client) subject to conditions set down by TONY & HELEN PRINCE (the owners).


  2. To reserve the property the client should complete and sign a booking form (available on request) and return it with the non-refundable deposit (25% of the rent due). Following the receipt of the booking form and deposit, the owners will send a receipt and booking confirmation. This is a formal acceptance of the booking.


  3. The balance of the rent together with the security deposit (see clause 5) is payable NOT LESS THAN 8 WEEKS before the start of the rental period. If payment is not received by the due date the owners reserve the right to give notice in writing that the reservation is cancelled. Reservations made within 8 weeks of the start of the rental period require payment in full at the time of booking.


  4. Any chargeable expenses arising during the rental period (eg extra logs) must be settled locally prior to departure.


  5. A damages deposit of £100 is required in case of damage to the property or its contents. However, the sum reserved by this clause shall not limit the client's responsibility to the owners. The damages deposit must be paid with the balance. The owners will account to the client for the damages deposit, and refund the balance within two weeks of the end of the rental period.


  6. Subject to clause 2 and 3 above, in the event of non-insurable cancellation, refunds will be made if the owners are able to re-let the property, less an administration fee of £25. The client is strongly recommended to arrange a comprehensive travel insurance policy, to include personal belongings, health and cancellation cover, as these are not covered under the owners' insurance.


  7. The rental period commences at 4pm on the first day and finishes at 11am on the last day. The owners shall not be obliged to offer accommodation before the time stated, and the client shall not be entitled to remain in occupation after the time stated.


  8. The maximum number of people to reside in the property must not exceed 4, unless the owners have given written permission.


  9. The client agrees to be a considerate tenant and to take good care of the property and to leave it in a clean and tidy condition. If the property is left in an unacceptable condition at the end of the rental period, the owners reserve the right to make retention from the damages deposit, to cover additional cleaning costs.


  10. The client agrees not to smoke inside the property and not to bring any pets without written permission. The client agrees not to act in any way that would disturb neighbouring properties.


  11. The client shall report to the owners, as soon as possible, any defects in the property or breakdown of equipment or appliances. Arrangements for repair and/or replacement will be made as soon as possible.


  12. The owners shall not be liable to the client:


    • For any temporary defect or stoppage of public services to the property.

    • For any loss, damage, injury that is the result of riot, war, strikes, adverse weather conditions, or other matters beyond the control of the owners.

    • For any loss, damage or inconvenience suffered by the client if the property becomes uninhabitable before the start of the rental period, and in such event the owners shall notify the client and refund all monies paid in respect of the rental period, within seven days.


  13. Under no circumstances shall the owners' liability to the client exceed the amount paid to the owners for the rental period.




Please contact us if you require further information



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